Development of bots of any complexity

Each project we develop is unique, which helps us stand out from the grey mass of similar solutions. You set a task — We work on developing a solution.

We take on business support as a remote IT department. We can make changes to already created programs or telegram bots, develop various programs.

GPT-based Telegram bot for generating product descriptions on Amazon

Preparation of terms of reference

Be sure to draw up a technical task, you add the items you need for the functionality of the bot. During the development process, the terms of reference may change slightly, as agreed.

Code writing

We write functionality in code, not in constructors. This improves performance and allows unlimited expansion of functionality.

Testing

We test the bot and debug the errors that appear during the test period. We give a month after the delivery of the project to find errors and fix them.

Project handover

We install the project on your server or leave it on our own. If necessary, we take on full support. We draw up documentation on the use of the product.

Telegram Bot Development: How to Automate Your Business and Increase Sales

Bots can do a lot: answer typical questions, make calculations, create an order basket, place orders, conduct surveys and questionnaires, scan and recognize documents, analyze channel subscribers by reaction, book a client for a reception or event, check the availability of an employee on site, and much more. other.

We can synchronize the bot with CRM systems, the bot can work on any device where you can install the Telegram messenger. Bots can significantly simplify the work of support operators and save the client's time. The client will receive only the information he requested, without intrusion.

What kind of business can a bot be useful for?

Services

For making requests by clients with any set of functions - from a calendar for recording, to payment for the provision of services. The advantage is that you do not need to install a special application and everything fits in one telegram application

Online shopping

You can set up a notification about the purchase of any goods - with data on the delivery address and phone number, any other fields. You can also track the balance in the warehouse or any other indicators that require constant monitoring.

Any business

If you have a clear understanding of the business processes that need to be automated in order to free employees from routine work that requires updating data and recalculating it, this can be done using a bot. The bot can read and process information, enter it into PDF, Excel documents, tables, databases.

Production

Accounting for the products produced by each of the employees or the detection of defective products with a subsequent report in a format convenient for you. You do not need to create a separate application for this, just connect the telegram bot.

Social media

The bot can collect information from your or any other website, as well as from social networks and post them automatically on your website or social networks.

AI assistant bot

24/7 automated service and lead conversion

The AI bot never sleeps, rests, or takes vacations. It can instantly respond to customer requests at any time of day, answering questions, accepting requests, and scheduling services. This eliminates the possibility of missing a client at night or on a weekend.
Example of application: A dentist or beauty salon. A client sees an ad on social media at 11:00 PM and wants to make an appointment. The bot immediately specifies the desired service, shows availability for the following day, records the appointment, and sends a confirmation. Without the bot, this client would likely have gone to a competitor or simply forgotten to call in the morning.

Deep personalization of recommendations and an increase in average order value

The AI assistant analyzes the customer's conversation, request history, and preferences to offer the services most likely to interest them. This isn't boilerplate spam, but smart, relevant suggestions based on the context of the conversation.
Example of application: An online store selling handicrafts. A customer asks about embroidery kits. The bot not only answers the question but also, after analyzing the database, suggests: "This kit is often complemented by a special hoop and a lamp for comfortable work. Show me the selection?" This increases the average order value and improves the customer experience.

Instant Sentiment Analysis and Negativity Prevention

AI technology allows the bot to analyze the tone and emotional content of a client's messages in real time. Upon detecting irritation or anger, the bot can instantly adjust its communication tactics: expressing empathy, apologizing, and, most importantly, immediately transferring the client to a live representative.
Example of application: A food delivery service. A customer sends an angry message: "Where's my order?! I've been waiting for two hours!" The bot, recognizing the negative sentiment, immediately responds: "I'm very sorry you've experienced such a delay. This is unacceptable. I'm connecting you with a manager right now to resolve this urgently." This defuses the conflict at the earliest possible stage.

Scaling support without increasing costs

A single AI bot can simultaneously conduct thousands of conversations, answering 80% typical questions (about hours, prices, promotions, availability). This frees up human operators and managers to handle truly complex and non-standard tasks, without the need to hire additional staff during peak workloads.
Example of application: A travel agency during the sales season. Instead of hiring temporary operators, the company deploys a bot. It processes 90% inquiries about last-minute tours, booking conditions, and document lists, while human managers focus on personalized tour selection and complex visa processing.

Automate complex scenarios and reminders

Unlike simple bots, an AI assistant can manage multi-step processes, remembering the context at every stage. It can independently conduct surveys, collect feedback, send personalized reminders, and even integrate with a CRM system to update client data.
Example of application: Fitness center. The bot not only books the first class, but also checks in on how you're feeling the next day, sends a personalized membership offer a week later (based on the type of workout you selected), and reminds you to renew the day before your membership expires. It's a complete, automated cycle of customer care.